Privacy Policy

Effective Date: October 2024

At 4ETaxi, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your information when you use our app and services. By using 4ETaxi, you agree to the practices described here.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

• Account Information: Name, phone number and email address.
• Identity Verification: Government-issued ID or similar documents for certain services.

b. Location Data

• Real-Time Location: To provide ride services, we collect your GPS location when using the app.
• Trip History: Records of pick-up and drop-off locations, routes, and times.

c. Communication Data

• Customer support interactions.

2. How We Use Your Information

We use the collected information to:

• Facilitate ride bookings and payments.
• Improve app functionality and user experience.
• Ensure safety and security for riders and drivers.
• Send important updates and promotional offers.
• Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data:

• With drivers or riders to complete bookings.
• With law enforcement or regulatory authorities if required by law.

4. Data Security

We implement industry-standard measures to protect your information. This includes encryption, secure servers, and regular audits. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications.
• Restrict or object to certain data processing activities.

To exercise these rights, contact us at 4etaxis@gmail.com.

6. Data Retention

We retain your information as long as necessary to provide our services or as required by law. Upon request, we will delete your personal information unless retention is necessary for legal obligations or dispute resolution.

7. Third-Party Links and Services

Our app may include links to third-party services. We are not responsible for their privacy practices, and we encourage you to review their policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via the app or other channels.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: 4etaxis@gmail.com
• Support: https://4etaxi.com/support 

Thank you for trusting 4ETaxi! Your privacy and safety are our responsibility.